Last updated: July 30, 2026
This policy explains what information First Coast Digital collects when you use firstcoastdigital.com, why we collect it, and what choices you have. We have tried to write it in plain language rather than legal boilerplate.
Who We Are
First Coast Digital is a digital marketing business based in Jacksonville, Florida, providing web design, search engine optimization, Google Business Profile management, and content services. Our website address is https://firstcoastdigital.com. We operate as a service-area business and do not maintain a public walk-in office.
Information You Give Us
When you fill out a form on this site, we collect the information you choose to enter. Depending on the form, that typically includes your name, email address, phone number, business name, website address, and whatever you tell us about your project.
Some of our forms save partial entries as you type, before you press submit. This means that if you begin filling out a form and abandon it, we may still receive the information you entered up to that point. We use this only to follow up on genuine inquiries.
If you leave a comment on the site, we collect the information shown in the comment form, along with your IP address and browser user agent string, which help with spam detection.
Information Collected Automatically
Like most websites, we collect some information automatically when you visit:
- Pages viewed, time spent, and how you arrived at the site
- Approximate location based on IP address, usually at city level
- Device type, browser, and operating system
- Referring website or search terms where available
We use this to understand how the site performs and where visitors come from. We do not use it to identify individual people.
How We Use Your Information
| Purpose | What This Means |
|---|---|
| Responding to inquiries | Contacting you about a quote, question, or project you asked about |
| Providing services | Communicating with you and delivering work if you become a client |
| Site improvement | Understanding which pages are useful and where visitors drop off |
| Security and spam prevention | Blocking abusive submissions and protecting the site |
| Legal compliance | Meeting record-keeping or legal obligations where required |
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
Third-Party Services We Use
We rely on a small number of outside services to run this site and our business. Each has its own privacy policy governing how it handles data.
| Service | What It Does | Data Involved |
|---|---|---|
| Google Analytics and Search Console | Website traffic and search performance measurement | Usage data, approximate location, device information |
| HubSpot | Customer relationship management for inquiries and follow-up | Contact details and messages you submit through our forms |
| WPForms | Powers the forms on this site | Whatever you enter into a form, including partial entries |
| Cloudways | Website hosting | Server logs, including IP addresses |
| ShortPixel | Image optimization | Image files only, no personal data |
Cookies
Cookies are small files stored in your browser. We use them to keep the site working properly, remember your cookie preferences, and measure traffic through analytics.
If you leave a comment, you may opt in to saving your name, email, and website in cookies so you do not have to re-enter them. These last one year. If you have an account and log in, we set temporary cookies to check that your browser accepts them, plus cookies to store your login and screen preferences.
You can control or delete cookies through your browser settings. Blocking cookies may affect how parts of this site function.
Embedded Content From Other Websites
Pages on this site may include embedded content such as videos or maps. Embedded content from other websites behaves exactly as if you had visited that website directly. Those sites may collect data about you, use cookies, and monitor your interaction with the embedded content.
How Long We Keep Your Information
- Form submissions and inquiries: retained while we are in contact and for a reasonable period afterward, in case you return
- Client records: retained for the duration of the working relationship and afterward as needed for business and tax records
- Comments: retained indefinitely so follow-up replies can be recognized automatically
- Analytics data: retained according to Google’s standard retention settings
Your Rights and Choices
You can ask us to:
- Tell you what personal information we hold about you
- Correct information that is wrong or out of date
- Delete your information, unless we are required to keep it
- Stop contacting you
Email support@firstcoastdigital.com and we will handle it. There is no charge, and you do not need to give a reason.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the General Data Protection Regulation. We extend the choices above to everyone who asks, regardless of location.
Security
This site runs over an encrypted HTTPS connection, and access to submitted information is limited to people who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This site is intended for business owners and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
If we change how we handle information, we will update this page and revise the date at the top. Significant changes will be noted clearly.
Contact Us
Questions about this policy or about information we hold:
First Coast Digital
Email: support@firstcoastdigital.com
Phone: 904-701-8860
Jacksonville, Florida
